Recent Notices 8/15/2008 - Update to STI Terms Section 1 changed to: Section 1: Promise to Pay 1. Internet Services are invoiced in advance on Customer's monthly Sierra Telephone bill or credit card. Payment is due upon receipt of invoice. 2. Company reserves the right to suspend or terminate Customer's account and Services, without further notice, if Customer's account is unpaid 15 days after date of invoice. Such suspension or termination of Services does not relieve Customer of the obligation to pay all of the Customer's account charges. 3. Customers who are disconnected for non-payment will be required to pay for future services with a credit card. 4. Customers who disconnect either their phone number or their DSL service (for voluntary or non-payment reasons) are responsible for paying a $120.00 early disconnection fee if the DSL service was not active for 12 months before the date of disconnection. 5. Should Customer relocate DSL within the first 12 months of service, a $99.95 relocation charge will apply, and the 12 month early termination term is re-set. 6. Should customer change the phone number that DL service resides on, a $30.00 phone line change fee will apply. 7. After a third disconnection for non-payment occurs, Company may discontinue Customers service permanently. 8. In the event of account delinquency, Customer agrees to pay Company its reasonable expenses, including attorneys' and collection agency fees incurred in enforcing its rights under this Agreement. A reinstatement fee (equal to the setup fee) for the service will also apply. Archives 2008 2007 2006 2005

STI Network Status General Internet Connectivity STI DSL Oakhurst Wireless Oakhurst Dial-up Mariposa Dial-up Email Services Mail System STI Mail System Hosted Domains Web Mail System Web Services STI Web and Members Web Pages STI Web Hosted Domains STI Web Stats Additional Services News Services Classifieds Ads Authentication Services DNS Services Technical Support Technicians taking calls NOTE: Network maintenance is routinely performed on weekdays between the hours of 3 and 6 A.M. You may experience some temporary outages with all services during this time period.